Creditor Insurance

Claim Forms for Certificate Holders

Mailing address

The Canada Life Assurance Company
Group Creditor Disability/Life Claims
330 University Avenue
Toronto, ON M5G 1R8

Fax: 416-552-6557

• Assessment Questionnaire for Mental & Nervous Disorder Disability Claims
• Attending Physician's Statement for Disability Benefits – Arthritis
• Attending Physician's Statement for Disability Benefits – Cardiac
• Attending Physician's Statement for Disability Benefits – Orthopedic
• Authorization
• Authorization Consent Form
• Education, Training and Experience
• Job Analysis
• Job Analysis - Self-Employed Workers
• Motor Vehicle Accident Questionnaire
• Retraining Progress Report
• Supplementary Claim Form

Contact Information

If you have a claim inquiry, please call the number at the office closest to you.

Toll free from anywhere in Canada
1-800-380-4572

Vancouver
604-648-3000
or 1-888-212-7721

Toronto
416-597-1456
or 1-800-380-4572

Montreal
1-888-446-3668

Halifax (disability claims only)
902-423-7057 or 1-888-525-9365

You can also contact us by e-mail.